PRIVACY POLICY

1. NATURE OF OUR PLATFORM

Hospitals4You.com is an online directory and information platform.

The Website provides information about hospitals and healthcare facilities for the convenience of users. Hospitals, healthcare institutions, their authorized representatives or listing providers may submit information directly through our listing and registration process.

Hospitals4You.com does not operate, own, manage, control or provide medical services through the hospitals listed on the Website.

We are not a hospital, clinic, doctor, healthcare practitioner, medical consultant, emergency service provider or healthcare treatment provider.

Information available on the Website should not be considered medical advice or a substitute for professional medical consultation.

2. INFORMATION WE COLLECT

Depending on how you use our Website, we may collect the following categories of information.

A. Information Provided by Website Users

When you contact us, submit an enquiry, request information or otherwise interact with the Website, we may collect information such as:

• Name
• Email address
• Phone/mobile number
• Message or enquiry details
• Other information voluntarily provided by you

Please do not submit sensitive medical information unless it is specifically required and requested through an appropriate channel.

B. Information Submitted by Hospitals

Hospitals or their authorized representatives may voluntarily submit information for the purpose of creating or maintaining a hospital listing.

Such information may include:

• Hospital name
• Hospital address
• Contact numbers
• Email address
• Website address
• Hospital logo
• Hospital photographs
• Hospital description
• Departments
• Specialties
• Healthcare services
• Google Map/location information
• District
• Taluk
• Area/locality
• Operating or visiting information
• Other information relevant to the hospital listing

The hospital or its authorized representative is responsible for ensuring that all information submitted to Hospitals4You.com is accurate, lawful, current and authorized for publication.

C. Automatically Collected Information

When you access the Website, certain technical information may be automatically collected, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of access
• Referring website
• General usage information
• Cookies and similar technologies

This information may be used for website functionality, security, analytics and improvement of our services.

3. INFORMATION SUBMITTED BY HOSPITALS

Hospitals4You.com allows hospitals and authorized representatives to directly furnish information for publication through our automated listing process.

Hospitals4You.com generally relies on the information supplied by the hospital or its authorized representative.

Hospital Responsibility

The hospital/listing provider is solely responsible for:

• The accuracy of the information submitted;
• The authenticity of the hospital information;
• Having the necessary authority to submit the information;
• Having permission to use logos, photographs, trademarks and other materials;
• Ensuring that published information complies with applicable laws;
• Updating information when it becomes inaccurate or outdated;
• Ensuring that information submitted does not infringe the rights of any third party.

Hospitals4You.com does not guarantee or independently verify every piece of information submitted by a hospital.

We may, however, review, modify, reject, suspend or remove information where we believe it may be inaccurate, inappropriate, misleading, unlawful, outdated or otherwise unsuitable for publication.

4. NO RESPONSIBILITY FOR HOSPITAL SERVICES OR MEDICAL INFORMATION

Hospitals4You.com is a directory platform and does not provide the medical services described in hospital listings.

We do not guarantee:

• The quality of medical treatment;
• The qualifications of doctors or healthcare professionals;
• The accuracy of hospital-provided information;
• The availability of departments or services;
• The availability of doctors;
• Hospital facilities;
• Pricing or treatment costs;
• Insurance acceptance;
• Emergency services;
• Treatment outcomes;
• Medical results;
• Hospital accreditation or certification;
• Appointment availability;
• Operating hours;
• Any claim, representation or statement made by a listed hospital.

Users are responsible for independently verifying information directly with the relevant hospital before relying upon it.

Hospitals4You.com shall not be responsible for any medical, financial, legal, personal, physical or other risk, loss, damage, injury, treatment outcome, service failure or consequence arising from a user's interaction with, reliance upon, visit to, or use of any hospital, healthcare facility, doctor, service or information listed on the Website.

5. HOSPITAL LISTING DISCLAIMER

Hospital listings may be created or furnished directly by hospitals or their authorized representatives.

Hospitals4You.com does not assume responsibility for risks arising from information voluntarily submitted by a hospital.

By submitting information to Hospitals4You.com, the hospital or its authorized representative confirms that it has the necessary authority to provide such information and authorizes Hospitals4You.com to publish and display the submitted information on the Website for directory and promotional purposes.

Hospitals4You.com shall not be considered responsible for any dispute between a hospital and a patient, customer, employee, healthcare professional, third party or other person arising from information or services associated with the hospital listing.

6. PURPOSE OF COLLECTING INFORMATION

We may use information collected through the Website for purposes including:

• Providing and operating the Website;
• Creating and managing hospital listings;
• Publishing hospital directory information;
• Responding to enquiries;
• Communicating with hospitals and users;
• Processing listing-related requests and payments;
• Maintaining website security;
• Preventing misuse or fraudulent activity;
• Improving Website functionality;
• Understanding Website usage;
• Conducting analytics;
• Sending service-related communications;
• Promoting Hospitals4You.com and its services, where permitted by law;
• Complying with legal and regulatory requirements.

7. SHARING OF INFORMATION

We may share information where reasonably necessary to operate the Website and provide our services.

Information may be shared with:

• Website hosting and technology service providers;
• Payment service providers;
• Website analytics providers;
• IT and security service providers;
• Communication service providers;
• Professional advisors;
• Government authorities or law-enforcement agencies where legally required;
• Third parties where disclosure is necessary to protect our legal rights, property or safety.

Hospital listing information is intended to be publicly accessible on the Website because the primary purpose of Hospitals4You.com is to provide a searchable hospital directory.

Accordingly, hospitals should not submit confidential, private or sensitive information that they do not want publicly displayed.

8. PUBLICLY AVAILABLE HOSPITAL INFORMATION

Information submitted for a hospital directory listing may be displayed publicly, including:

• Hospital name;
• Address;
• Contact details;
• Logo;
• Description;
• Departments;
• Specialties;
• Services;
• Location information;
• District, taluk and area information;
• Other listing information submitted for publication.

Hospitals are responsible for ensuring that they have the necessary rights and permissions to make such information publicly available.

9. PERSONAL AND SENSITIVE INFORMATION

Hospitals4You.com is not intended to collect or publish patient medical records, medical histories, diagnoses, prescriptions, laboratory reports, treatment records or other confidential patient information.

Users and hospitals should avoid submitting confidential or sensitive personal information through public listing fields, enquiry forms or other Website features unless specifically required.

If sensitive or personal information is inadvertently submitted, Hospitals4You.com may take reasonable steps to remove or restrict such information where appropriate.

10. COOKIES

Hospitals4You.com may use cookies and similar technologies to:

• Enable Website functionality;
• Remember preferences;
• Understand Website usage;
• Improve performance;
• Support analytics;
• Improve user experience.

Users may be able to control cookies through their browser settings. Disabling certain cookies may affect some Website functionality.

11. THIRD-PARTY SERVICES AND LINKS

The Website may contain links, maps, contact options, social media links, advertisements or references to third-party websites and services.

For example, hospital listings may include map/location information or links to websites operated by hospitals or other third parties.

Hospitals4You.com does not control the privacy practices, content, security or policies of third-party websites.

Users should review the privacy policies and terms applicable to third-party services before providing personal information or using those services.

12. GOOGLE MAPS AND LOCATION INFORMATION

Hospital listings may display location information through mapping services such as Google Maps.

Hospitals4You.com may use location information supplied by hospitals or publicly available mapping services to help users locate healthcare facilities.

The accuracy of map locations, directions and geographical information cannot always be guaranteed. Users should independently verify the location with the hospital when necessary.

13. DATA SECURITY

We take reasonable measures to protect information collected through our Website against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission, electronic storage system or website can be guaranteed to be completely secure.

Therefore, Hospitals4You.com cannot guarantee absolute security of information transmitted or stored through the Website.

14. DATA RETENTION

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining hospital listings, providing services, fulfilling contractual or business requirements, resolving disputes, maintaining records and complying with applicable legal obligations.

Hospital listing information may remain available for the duration of the applicable listing period and may be retained thereafter where reasonably necessary for administrative, legal or business purposes.

15. HOSPITAL LISTING PERIOD

Hospitals may purchase or subscribe to listing packages offered by Hospitals4You.com, including annual listing packages.

After the applicable listing period expires, Hospitals4You.com may suspend, deactivate, archive or remove the listing in accordance with the applicable package terms.

Hospitals may contact us to request correction or updating of their listing information.

16. CORRECTION AND UPDATING OF INFORMATION

Hospitals and authorized listing representatives should ensure that their listing information remains accurate and current.

If you believe information appearing on a hospital listing is inaccurate, outdated, misleading or incorrectly attributed, you may contact us with the relevant details.

Hospitals4You.com may review such requests and, at its discretion, update, correct, suspend or remove the relevant information.

17. REMOVAL OF INFORMATION

Hospitals4You.com may remove or restrict access to a listing or information where:

• The information is demonstrably inaccurate;
• The information is misleading;
• The information violates applicable law;
• A legitimate complaint is received;
• The information infringes intellectual property or other rights;
• The listing is fraudulent or unauthorized;
• The listing has expired;
• The information creates a legal, security or operational concern;
• Removal is otherwise considered appropriate by Hospitals4You.com.

Removal or modification of information does not constitute an admission of liability by Hospitals4You.com.

18. CHILDREN'S PRIVACY

The Website is not specifically directed toward children.

We do not knowingly seek to collect personal information from children for purposes unrelated to the operation of the Website.

Parents or guardians who believe that a child has provided personal information to us may contact us so that appropriate action can be considered.

19. YOUR RIGHTS

Subject to applicable law, individuals may have rights concerning their personal information, including rights relating to access, correction, updating, withdrawal of consent and deletion where applicable.

Requests may be submitted using the contact details provided below.

We may need to verify the identity of the person making a request before processing it.

Certain information may need to be retained where required by law or where there is a legitimate business or legal reason to do so.

20. WITHDRAWAL OF CONSENT

Where processing of personal information is based on consent, you may request withdrawal of consent, subject to applicable law.

Withdrawal of consent may affect our ability to provide certain services or respond to certain requests.

Withdrawal of consent will not necessarily affect processing that we are permitted or required to undertake under applicable law.

21. LEGAL DISCLOSURES

Hospitals4You.com may disclose information where we reasonably believe that disclosure is necessary to:

• Comply with applicable law;
• Respond to lawful requests from government authorities;
• Protect our rights or property;
• Investigate suspected fraud or misuse;
• Protect the safety of users or other persons;
• Enforce applicable terms and policies;
• Respond to legal proceedings or disputes.

22. NO GUARANTEE OF WEBSITE AVAILABILITY

Although we make reasonable efforts to maintain the Website, we do not guarantee that the Website will always be available, uninterrupted, error-free or secure.

The Website may occasionally be unavailable due to maintenance, technical problems, hosting issues, internet failures, security incidents or circumstances beyond our reasonable control.

23. CHANGES TO THIS PRIVACY POLICY

We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The updated Privacy Policy will be published on this page with a revised effective date.

Users are encouraged to periodically review this page.

24. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy or the Website shall be subject to the jurisdiction of the appropriate courts in Kerala, India, subject to applicable law.

25. CONTACT US

If you have questions, concerns, requests regarding your personal information, or requests concerning a hospital listing, please contact us: